WSSP Case Study on Organizational Change

1.      Describe the culture (artifacts, espoused beliefs and values, and shared basic assumptions) at this state agency the best you can from the brief description here.  How would you classify it based on the typologies (Cartwright & Cooper found in Deetz et al page 19) given in the first unit?

2.      Describe in contrast the envisioned culture (which can be determined from the preliminary vision and espoused values mentioned in the case study).  How would it differ in terms of authority relations, site of responsibility, and feelings toward tasks?  (How would you classify it based on Cartwright & Cooper’s typology?)

3.      Describe the assumptions about people and work built into both cultures.  Do you perceive any gaps between the espoused values and assumptions and the implicit ones driving decisions in either the present or envisioned culture?

4.      Reconstruct the view of the change process from the point of view of the state, the upper managers, and then most of the members on the task forces.  In what ways are these similar and different?

5.      What are the leading sources of resistance to this change process?

6.      How well designed do you consider the change process to be?  Where is it strong?  Where is it weak?

7.      How would you cast the vision that appears to be present?  Do you think that it was clear and compelling to members?  Could it have been made so?

8.      Based on the information here, how congruent would you say the cultural change is with the other practices in the organization?

9.      Do you think that the Design Task Force (the leading coalition for change) was well chosen?  What would you have considered in addition to what the management there did?

10.  Much was made in the case about sensemaking.  Unit 4 developed this as a problem of aligning interpretive frames.  Where were events and expectations given different interpretations?

11.  Framing seemed to be a constant problem in this organization.  What framing options would you consider to better manage meaning through this change?

12.  What do you make of the conflict on the metaphor for communication?  Was this a trivial issue?  What difference would the metaphor make?

13.  At least on the surface upper management seemed committed to empowerment and widespread participation, yet this did not seem to generate either commitment or good ideas.  Based on the information given here, why do you think that happened?

14.  The meetings often seemed like a waste of time.  Do you see evidence of “discussions” or “dialogues?”  What would have been different if the mix of these two was different?

15.  Make a recommendation to the management of this agency.  How should the change effort be handled from this point forward?

16.  This is a major transition for a state agency.  Do you think that cultural issues were adequately considered?  When they were considered, were genuine differences recognized and appreciated?

17.  Questions of ethics never arose in the various discussions recorded here.  Do you think there were important ethical questions that weren’t addressed?  Which and where?

 

Guidance on Critical Review for Advanced Journalism Skills

Useful readings:

  • Barnhurst, Kevin (1994). Seeing the Newspaper. St Martin: St Martin Press.
  • Berry, John & Black, Roger (2003). Contemporary Newspaper Design. Mark Batty Publisher.
  • Bryson, Bill (2002). Troublesome Words. 3rd ed. London: Penguin.
  • Burchwood, R.W. (2004).  Fowler’s Modern English Usage. Oxford
  • Evans, Harold & Crawford, Gillian (2000). Essential English for Journalists.London: Pimlico.
  • Franklin, Bob (ed.) (2008). Pulling Newspapers Apart: Analysing Print Journalism.London: Routledge. [You can access an electronic copy of this book via Sussex Library.]
  • Hicks, Wynford (1998). English for Journalists.London: Routledge.
  • Keeble, Richard (2001). The Newspaper Handbook. 3rd edition. London: Routledge.
  • Layton, Rob (2010).  Editing and News Design: How to shape the News in Print and Online Journalism.  Australia: Macmillan
  • Phillips, Angela (2007). Good Writing for Journalists. London: Sage.
  • Rudin, Richard & Ibbotson, Trevor (2002). An Introduction to Journalism: Essential Techniques and Background Knowledge.Oxford: Focal Press.
  • Wheildon, Colin (2005). Type & layout: Are you communicating or just making pretty shapes? 2nd edition. Hastings: The Worsley Press.
  • Wheildon, Colin (1984). Communicating or just making pretty shapes? Research Report published by the Newspaper Advertising Bureau of Australia.

 

Hachten, William & Scotton, James (2007). The World News Prism: Global Information in a Satellite Age. 7th edition. Oxford: Blackwell Publishing.

McNair, Brian (2006). Cultural Chaos: Journalism, News and Power in a Globalised World. London: Routledge.

Paterson, Chris and Sreberny, Annabelle (eds.) (2004) International News in the 21st Century. Eastleigh: John Libby /University of Luton Press.

Siebert, Fred, Peterson, Theodore & Schramm, Wilbur (1956). Four Theories of the Press. Urbana: University of Illinois Press.

Williams, Kevin (2011) International Journalism. London: Sage.

Global Journalism Course Reader [Available for purchase at the School’s Office in Week 1.]

Bromley, Michael & Romano, Angela (eds.) (2009). Journalism and Democracy in Asia. London: Routledge.

Czepek, Andrea, Hellwig, Melanie & Nowak, Eva (eds.) (2009). Press Freedom and Pluralism in Europe: Concepts and Conditions. Bristol: Intellect. [A copy of this book can be downloaded without charge from http://www.scribd.com/doc/19301441/Press-Freedom-and-Pluralism-in-Europe-Concepts-and-Conditions.] 

Ginneken, Jaap van (1998). Understanding Global News: A Critical Introduction. London: Sage.

Hallin, Daniel & Mancini, Paolo (2004). Comparing Media Systems: Three Models of Media and Politics. Cambridge: Cambridge University Press.

Lugo, Jairo (ed.) (2008). The Media in Latin America. Maidenhead: Open University Press.

Allan, Stuart & Thorsen, Einar (eds.) (2009). Citizen Journalism: Global Perspectives. Oxford: Peter Lang.

Cottle, Simon (2009). Global Crisis Reporting. Open University Press.

Flew, Terry (2007). Understanding Global Media. London: Palgrave Macmillan.

Held, David (ed.) (2005). A Globalising World? Culture, Economics and Politics. 2nd edition. London: Routledge.

Nerone, John (ed.) (1995). Last Rights: Revisiting Four Theories of the Press. Urbana: University of Illinois Press.

Oliver Boyd-Barrett & Terhi Rantamen (eds.) (1998). The Globalisation of News. London: Sage.

Scholte, Jan (2005). Globalization: A Critical Introduction. 2nd edition. Basingstoke: Macmillan.

 

Legislative Testimony/"Elevator Speech

1. identify yourself, and why I should listen to you.
2. Identify and summarize a bill introduced in the Maryland Legislative Session. Bill selected is Senate Bill(SB889), House Bill(HB)349. Title of bill is Sex offenders, Statute of Limitations increased from 1-2 years.
3. Give your rationale for supporting this bill.

kinesiology

1. How does the way that I operationally define degrees of freedom differ from the anatomical-related definition of degrees of freedom?

2. State how you will apply degrees of freedom in a gym, rehab, or coaching setting, as I define it here for our purposes.

seminar portfolio

1-Can Porter’s Value Chain help us identify the source(s) of Tesco’s competitive advantage?

Other references
http://supplychainanalysis.igd.com/Hub.aspx?id=15&tid=1&rid=2 If you have difficulty opening this copy the link into your browser then it should open OK
http://www.bbc.co.uk/news/magazine-17767565
You can up-date the progress of Tesco by looking at the annual reports on the Tesco plc web site http://www.tescocorporate.com/
Portfolio and Seminar Questions
The portfolio question for this topic is as follows:
Can Porter’s Value Chain help us identify the source(s) of Tesco’s competitive advantage?
To help answer this, please come the seminar prepared to address how Tesco have used their core competences and capabilities to develop their international business, and explore why Tesco have had success in Asia but not in the US.
Additional reading about Porter´s Value Chain, a key strategy concept, can be found in various strategy books by
Robert Grant – Contemporary Strategy Analysis
Johnson and Scholes – Exploring Corporate Strategy

2-Explain the arguments for and against the multiple forms of acquisition (as stated in the article) which can be used as the basis for a company’s strategy for entering emerging markets.

3-What are the main elements of strategic leadership? What would you say is the single most important factor for successfully implementing a major change programme?