Watch the video on W. Edwards Deming’s 14 Points. In a brief essay, compare and contrast the Baldrige Principles with Deming’s 14 points.
YouTube URL: http://www.youtube.com/watch?v=edE0Cli943k
The Baldrige core principles:
– Visionary leadership
– Customer-centered excellence
– Organizational and personal learning
– Valuing workforce members and partners
– Agility
– Focus on the future
– Managing for innovation
– Management by fact
– Societal responsibility
– Focus on results and creating value
– Systems perspective
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