Highly dedicated professional credited with building advanced industry knowledge in Computer Science. Effective communicator and quick learner distinguished by working hard for the achievement of organizational objectives. Motivated team player focused on enhancing skill and promoting productivity.
Areas of Expertise
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Troubleshooting, and Repair
Industry Networking
Analysis and Problem Solving
New Hardware Startup Computer Technology
Technical Development Support
Microsoft Office
Visual Studio Customer service
Teamwork
Self-Motivated High Performance
Time Management & Prioritization
Professional Experience________________________________________
Strong customer- service orientation
Inter- team communication skills
Good organization skills
Ability to work well with individuals at all levels within and outside the organization
Ability to work under a fast paced and stressful environment.
Utilized expertise to develop necessary problem-solving skills and multitasking abilities.
Perform fast, effective, accurate, and courteous service to customers
Applied Microsoft office proficiency while working under pressure.
Exemplified industry knowledge through proficiency with programming languages such as Ruby, Io, Prolog, Scala, Erland, Clojure, and Haskell.
Excellent customer relations, computer, and technical skills, and superior problem-solving abilities.
Experience with Microsoft office software and computer programming.
Able to work under deadline.
WAN/LAN knowledge
TCP/IP knowledge
Understanding of networking, wireless, and VPN troubleshooting
Experience with Mac OSX and Mac hardware
Ability identity problem and provide with elegant solution quickly
Strong knowledge of basic network concepts, terminology, and troubleshooting
Strong knowledge of Windows operating systems, basic administration, and troubleshooting.
Some knowledge of UNIX/Linux or other command-line-driven systems a plus
Work History
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WAITER, HOST, AND DELIVERY AT THAI RESTAURANT MILWAUKEE, WI OCTOBER 2010 TO PRESENT
– Customer Service skill
– Inter-team communication skills
– Show customers to their seats and present our variety of dishes and drinks
– Advise on the best choices for each customer and answer questions
– Take orders and deliver them to the table deftly and accurately
– Attend to the tables and guarantee compliance to cleanliness standards
– Check the quality of the final servings and resolve any issues
– Deliver checks and accept payment
– Work with other staff as a team
– Work diligently to achieve outstanding service quality
A FREELANCE TRANSLATOR (JAPANESE LANGUAGE) MILWAUKEE, WI JANUARY 2011 TO DECEMBER 2011
– Worked as a freelance translator for Japanese language
– Translation of document/letters from Thai to English and English to Thai.
– Research to ensure the correct translation is used.
– Retrieving articles from newspapers, magazines & the Internet & translating them into English or English to japanese.
– Familiar with translation software tools.
VOLUNTEER AT ST. VINCENT DE PAUL FOOD PANTRY MILWAUKEE, WI SEPTEMBER 2010 TO DECEMBER 2010
– Help providing food for people who need help
MAINTENANCE TECHNICIAN INTERN TOKYO , JAPAN MAY 2009 – SEPTEMBER 2009
– Performs repairs and general maintenance work on buildings, grounds, and equipment within Tesco stores. It includes electrical, carpentry, plumbing, and masonry, glazing, and painting, and much more.
– Maintains compliance to the appropriate external regulations and internal maintenance policies
– Work as team to achieve organizational goals
– Responsible for other duties as assigned
– Created Microsoft Excel spreadsheets.
– Transfer tools, parts, equipment, and supplies to and from workstations and other areas.
– Adjust, connect, or disconnecting wiring, piping, tubing, and other parts, using hand or power tools
– Assemble and maintain physical structures, using hand or power tools.
PC TECHNICIAN TOKYO, JAPAN JANUARY 2008 – JULY 2009
– Installing, configuring and supporting system and application software as well as maintaining and troubleshooting system hardware.
– Install computer software onto computers/laptops and ensures they are working properly
– Perform repair of computer hardware and peripherals
– Perform minor maintenance functions (e.g. cleaning equipment)
– Proficiency in Microsoft XP professional and Microsoft Office
– Ensures that virus protection is current
– Installs new, and repairs broken equipment
– Ability to identity problem and provide with elegant solution quickly
– Ability to multi-task and meet deadlines
– New hardware installations
– Perform PC hardware and peripheral equipment improvements upgrades and repairs
ELECTRICIAN HELPER TOKYO, JAPAN AUGUST 2006 – DECEMBER 2007
– Responsible for assisting electricians with installing and maintaining electrical and power system.
– Worked at construction sites, factories, businesses, and residences.
– Assist in installing electrical systems, either below 40,000 watts or above.
– Install sound systems, security systems and voice and data systems.
– Install lighting, electrical outlets, and circuit breakers.
– Thread conduit ends and connect couplings and conduit fittings using wrench.
– Secure brackets to bulkheads with screws and bolts and pull wires through conduit leading to connection boxes, switch panels, and other terminals.
– Use tools such as conduit benders, screwdrivers, pliers, knives, hacksaws, and wire strippers.
– Replace faulty circuit breakers, fuses, switches, electrical and electronic components, or wire.
– Replace old fuse boxes.
– Hook up appliances for power.
– Install new lighting and ceiling fans.
– Repair motors, transformers, generators, and electronic controllers on machine tools and industrial robots.
– Consult with engineers, engineering technicians, line installers and repairers, or industrial machinery mechanics and maintenance workers when performing installations.
– Rewire homes and businesses.
– Assist in home inspections.
Education & Training
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Bachelor’s Degree in Computer Science, LAKELAND COLLEGE, SHEBOYGAN, WI, Expected graduation in April 2016 GPA: 3.01
High School in Electrician Program , TOKYO TECHNICAL COLLEGE, Japan August 2006 – August 2009 GPA: 3.25
– Learn how to perform tasks and duties in a “safe and workmanlike manner “ with regard to legal obligations applicable to the electrical industry.
– Learn about Electrical industry materials tools, and equipment.
– Learn how to function as a team member to install, maintain and troubleshoot residential, commercial, and industrial project.
Certifications
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CPR Certification (BLS)
Web Design Fundamentals Certificate
Understanding Wireless- Technology, Economics, and Policy Certificate
Think. Create. Code Certificate
The Engineering of Structures Around Us Certificate
The Science of Happiness Certificate
The Chemistry of Life Certificate
Querying with Transact-SQL Certificate
Medicine in the Digital Age Certificate
Quality Engineering and Management Certificate
Introduction to TypeScript Certificate
Introduction to Oil Country Tubular Goods (OCTG) Certificate
Introduction to Office 365 APIs Certificate
Introduction to Linear Models and Matrix Algebra Certificate
Introduction to Linux Certificate
Introduction to Cloud Computing Certificate
Innovation and IT Management Certificate
eHealth – Opportunities and Challenges Certificate
Innovating in Health Care Certificate
Cyberwar, Surveillance and Security Certificate
Central Challenges of American National Security, Strategy and the Press Certificate
Awards & Distinctions
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Last Completed Projects
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