Introduction
Unified communication is the integration of real time communication service with non-real time communication service. Real time communication services include instant messaging, video conferencing, speech recognition and voice control non real time communication services include unified messaging. These are e-mail, SMS, fax and voicemail. Unified communication automates and unifies human and device communication. This happens if a common experience and context. Unified communication optimizes business processes by reducing latency, eliminating device dependence and managing flows. It enhances human communication and makes it efficient. One common use of unified communication is tackling emergency. The ability to communicate effectively damage mitigating and life saving situations is very crucial. Unified communication ensures that this happens. The wide range of unified communication makes it easy for people to tackle cases of emergency.
Benefits to cross-device communications
Cross-device communication is the ability of accessing, watching and transferring information and data from one device from one device to another. This technology has revolutionised the communication industry. Cross device communication has made communication process to be easy, reliable and fast. Communication is important in the contemporary society. Without communication, the world would not function as it does today. During the old days, communication was slow because people did not have the advanced technology to enable fast communication. The use of letters and fax was the main common way people communicated. In the world today, technology has advanced to ensure that people have fast means of communicating. The advancement of Bluetooth communication has enabled people to share information from their mobile devices and also from their computers. The benefit to this is that it has led to effective communication between people.
My experience with cross-device communication
I have had my experience with cross-device communication. When am at home, I am able to play music from my mobile device by sending music to remote speakers wirelessly. This is possible because I have installed an application called ‘Air Bubble’ which enables me to send music wirelessly from my mobile phone to the speakers. The application enables me to play music in one room from m phone and in another room by the speakers. I also own an Xbox 360 that enables me to play a game and at the same time shop for things wirelessly. I am able to buy games online using my Xbox device while at the same time I can enjoy playing my game.
My desire
My desire is that I would like unified communication to help me convey video conferencing easily for effective and fast communication. Video conferencing will enable me to view the people am talking to and make sharing of information easy since I can see the person with whom am having a conversation. Video conferencing can help me to communicate with more than one person at the same time. This makes communication through video conferencing fast and efficient.
Downside of the technology
Unified communication has changed how people communicate in this world. This has been of great benefit since communication is easy and reliable. This development in communication technology has, however, faced major shortfalls. There has been an increase in cyber crimes where people hack into people’s online accounts and steal or compromise valuable information. One of the major cyber crimes is when people hack banks and other financial institutions then transfer money to offshore accounts. This makes people lose valuable resources that they can never recover.
Conclusion
Unified communication has brought many changes to the way people communicate. Communication is still changing and will continue to change as technology advances. Information technology experts should show people how to protect their information from cyber criminals. They should show people how to put firewalls into their systems by uploading tutorials in the internet where people can access and read. Information is vital and people should do all that is necessary to protect it from fraudsters and cyber criminals.
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