Please make a report about my workplace and i will list the topic below and please include executive summary
Assessment 3 – Instructions
1. select one or more topics that are interesting to YOU from this list or identify your own area of interests:
Human Resources
Recruitment
Leadership
Health Check
Orientation
Induction
Policies and Procedures including Standard Operating Procedures (SOP’s) Eg: Stock handling/stock control
Job descriptions – New responsibilities/tasks
Training
Payroll
Communication ie: Conflict Management/teamwork
Self Management ie: Building Self-Esteem and Self Confidence, Stress Management and Personal Productivity
Workplace
The physical work environment
The workplace culture
Cross-Cultural Relations and Workplace Diversity
Ethical behaviour including: Work ethic
Interpersonal skills including relationship building skills
Work Procedures or Standard Operating Procedures (SOP’s)
Eg: Stock handling/stock control
Customers
Customer Satisfaction Skills and Service challenges
Positive examples of customer service
Negative examples of customer service
2. In your report address the criteria in the assessment rubric – your report MUST be in the formal report format introduced in your online tutorial in WEEK 7 – this tutorial is compulsory
Include the following in your report:
Examples of good practices you have identified in your workplace. Explain why they are good practices, using academic literature and your WAI studies to support your opinion.
Examples of bad practices you have identified in your workplace. Explain why they are bad practices, using academic literature and your WAI studies to support your opinion.
Recommend improvements to your workplace to achieve better business outcomes. Use academic literature and your WAI studies to support your recommendations.
There must be a minimum of 10 high quality academic sources including journal articles and academic text references. These must be less than five (5) years old.
The APA or Harvard AGPS system of referencing
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