Management of the implementation process is concerned with management support, project risk, training, and user acceptance. Typical consequences of ineffective project management include cost overruns, missed deadlines, system performance that fails to meet user expectations, and inadequate functionality. In the case of IT systems, successful implementation includes managing change as part of systems development to avoid user resistance to business and system changes. Also, write two questions to ask colleagues such as a probing question, or Make a suggestion.
To Prepare:
Consider the following passage: By some accounts, the majority of software implementation efforts end in failureit may take twice as long as planned and cost many times the original budget. These projects may be scaled back dramatically or cancelled altogether. Many other software implementations never gain user acceptance or fail to provide the anticipated benefits.
WRITE an evaluation of what you think is the most frequent cause of IT implementation failures. Justify your answer. Explain how change management can help solve software implementation failures.
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