Assignment 2: Case Study – Citibank Performance Evaluation
The following are specific course learning outcomes associated with this assignment:
Explain why great people decisions are the most important factor for a manager’s career success.
Use technology and information resources to research issues in people management.
Write clearly and concisely about people management using proper writing mechanics.
Read the “Citibank: Performance Evaluation” case. Assume that you are Lisa Johnson. Write a 4-6
page paper in which you:
1. Complete Exhibit One to evaluate James McGaran’s performance.
2. Describe the approach you would take in your performance feedback session with James.
What would you say, in what sequence would you say it, and what information would you reference to back up what you are saying?
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