New OE System
Paper details
Oh No: We Have to Make Another OE System
Obviously, at this point, you can tell that Virgina Mason and Thedacare have started to evolve and change their minds about “what you need to do…”. In your opinion what changed? What did these two leaders learn? If you had to build a new OE system, what would you do?
Notes to use while writing paper:
What changed?:
-Focus shifted from the OE tool kit to a total, complete system (holistic change)
-New emphasis on daily problem solving and quality of leadership
What did they learn?:
-It is about changing culture and not just focusing on monetary improvements
-What they were doing was not enough
-The importance of creating readiness for change (urgency, openness, not everyone can come along)
New pieces of the system?:
-Holistic change-not just the tools
-Daily management system-changing the daily experience, everyone problem solving every day
-Leadership behavior-go to the gemba, shadow example, quality leadership
-Transformation-readiness to transform into a target condition
-Continuous improvement-goal setting and problem solving
-Ideal situation-reward value, not volum
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