1. Critically evaluate the effectiveness of your stakeholder groups’ management of the crisis simulation including both the milk crisis and the internal crisis you faced. (THE Internal crisis was the quota of milk) to Explain Q1 more its (How did you manage the crisis within your stakeholder group, what does the literature say about how you should manage it and do you think you applied or stuck to these guidelines – things we did we planned to assure the public that we are working with our suppliers and partners to investigate the milk contamination and to know from where it came from As we are Dairy UK (Dairy UK is the trade association for the British dairy supply chain. It brings together farmers, dairy co-operatives and manufacturers, bottle milk buyers and milkmen throughout the United Kingdom.) more info go to https://www.dairyuk.org) we were giving statement to people to stop consumption of any milk. We also we are assuring them we have the best standards moreover this incident is the first we have been managing the suppliers for years and we assure you that this would never happen again as we going to assess the situation. support it with theories. The internal crisis was the milk quota were we sent out memo for our stakeholder who are farmers and suppliers and assured them that we will try to find best solution for all and minimize the impact of it. Please note, as this was a cobra crisis as it came fast and spread fast.
2. What communication strategies and tools and effective in managing a crisis situation? Reflect on your approach and comment specifically on the communication you produced and their effectiveness. I will upload the steps we used for it.
3. Examine the role social media plays within a crisis situation.
4. Reflect on your approach to media relations and discuss how in a real crisis situation you could have improved your decision-making.
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