Consider the legal issues raised in the video and advise the affected customers of Wren Kitchens of their consumer rights under the Consumer Rights Act 2015 indicating whether or not the provisions of the Act can be excluded.

Watch the following BBC Watchdog video and answer the questions below:

Wren Kitchens
http://www.bbc.co.uk/programmes/articles/3lqvK2zXdhd399TdpX7pBtH/wren-kitchens

Question 1

A. Consider the legal issues raised in the video and advise the affected customers of Wren Kitchens of their consumer rights under the Consumer Rights Act 2015 indicating whether or not the provisions of the Act can be excluded.

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