MBA672/Human Resource Management
Final Exam
Cases and Internet Sites:
The Lincoln Electric Company (p. 559)
http://www.lincolnelectric.com
Southwest Airlines (p. 574)
http://www.southwest.com
Overview
1. Read the cases thoroughly to assess the effectiveness of each company’s human resource management system.
2. Note these categories of human resource management activities.
Total Compensation
See case questions on page 391 and 431.
Benefits and Services
See case questions on page 470.
Unionization
See case questions on page 556.
3. For each of the three categories above, write a mini-paper (2 or more pages) in which you compare, contrast, and evaluate human resource management practices employed by the two companies. Assert your opinions; offer ideas and make recommendations.
4. Case questions located on the pages indicated may give you some ideas of topics you might include in each mini-paper. However—as long as you compare, contrast, and evaluate the practices—it is up to you to determine what content to include and what not to include in your mini-papers.
5. You are expected to apply concepts learned in this course. Use the precise terminology of the field of human resource management and refer frequently to concepts from the textbook.
6. Secondary research is always welcome in graduate school assignments, but is not required for this exam. If you choose to visit company websites or read a few relevant articles, and include any information contained therein, cite your sources using APA format.
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