Choose one aspect of ODR discussed in the reading material as an advantage, or as a beneficial characteristic. Present an opposite view, showing how this aspect could actually turn out to be detrimental for dispute resolution.
Next, pick one aspect of ODR discussed in the reading material as a detriment, a flaw or a drawback to dispute resolution. Present an opposite view, showing how this aspect could turn out advantageous for dispute resolution.
Try and choose aspects that are meaningful to you, or respond to critique or categorization you strongly disagreed with.
Post these in two separate posts, one with the ‘advantage’ and one with the ‘detriment’, noting each in the header (e.g., Susan Smith – ‘Benefits of ODR’ or ‘John Jones – ODR Drawback’ )
Example A
LESS CONFRONTATIONAL CAN BE DETRIMENTAL
One aspect of online dispute resolution that is presented in the book as a beneficial characteristic is that it is less confrontational (Macfarlane, Manwaring, Zweibel, Smyth & Pearlstein, 2011, p. 431). Macfarlane states that “the computer provides an emotional distance between parties, allowing them to accurately evaluate the merits of their respective cases” (Macfarlane et al., 2011, p. 431). It is also mentioned that it gives parties time to reflect on their positions before articulating them (Macfarlane et al., 2011, p. 431). While this may be advantageous in some situations, I could see this aspect turning out to be detrimental to dispute resolution in others. The fact that online dispute resolution is less confrontational could also encourage people to say things that they would not normally say to someone if they were face to face. This could escalate the conflict. It could give someone the courage to be more rude/confrontational/belligerent because they know they will never have to be in the same room as the opposing party. So while being less confrontational could cause some people to be more respectful and keep their emotions in check, it could cause others to say things they normally would not.
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