. What is the principle of statistical Thinking? 2. Why is improvement needed for an organization to survive?
3. What is the tool that can be used to detect the structure variation ?
4. Why is viewing a business as a system important?
5. Why are business processes important?
6. How are service processes different from manufacturing processes?
7. Why are process complexities important ?
8. When does sub optimization occur ?
9. Why do we measure, monitor and improve process cycle time ?
10. What type of variation Is critical to resolving realized revenue ?
11. What is the statistical thinking strategy ?
12. Why is it so difficult for organizations to improve ?
13. What is lean manufacturing , six sigma and total quality management ?
Please just answer the questions in as few words as possible. No essays,papers or references needed, just answers please.
