Examine at least three (3) approaches that you can take as the HR manager to conduct a job analysis of the Customer Service Representative position.

ou are the HR manager for a small retail company that sells a high volume of products over the Internet.  Your company is growing rapidly due to increased Internet sales. Your company prides itself on providing high-quality products and services. The Customer Service department is integral to the success of the company. Over the past few months, the Customer Service department has been unable to fill its openings for Customer Service Representative positions. You suspect there could be a number of reasons for this, but you know you first need to look at the job, the work flow, the knowledge, skills, abilities, and experience the company is seeking to ensure the job reflects the current workload and expectations.

 

Write a six to eight (6-8) page paper in which you:

 

  1. Examine at least three (3) approaches that you can take as the HR manager to conduct a job analysis of the Customer Service Representative position. Suggest the major pros and cons of each selected approach. Recommend the approach that would be most effective in conducting the job analysis for this organization. Justify your recommendation.
  2. Select two (2) out of the four (4) approaches to job design that are the most important for you to consider. Suggest two (2) challenges that you may encounter when designing a job using each of the selected approaches. Support your response with specific examples to illustrate the potential advantages and disadvantages of using each approach.
  3. Using the four (4) approaches to job design, create two (2) strategies that the organization can implement to attract and select qualified applicants for the Customer Service Representative position. Justify the main reasons that the selected strategies would be effective.
  4. Propose three (3) ways that you can use the information obtained from a job analysis to measure the performance of Customer Service Representatives. Provide a rationale for your response.
  5. Use at least four (4) quality academic (peer-reviewed) resources in this assignment. Note: Wikipedia and other Websites do not qualify as academic resources.

 

Your assignment must follow these formatting requirements:

 

  • Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
  • Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

 

The specific course learning outcomes associated with this assignment are:

 

  • Analyze issues involved in job design, resource planning, and recruitment.
  • Evaluate an organization’s approaches to and procedures for training employees to meet organizational goals.
  • Examine performance management issues and processes.
  • Use technology and information resources to research issues in human resource management foundations.
  • Write clearly and concisely about human resource management foundations using proper writing mechanics.

 

Grading for this assignment will be based on answer quality, logic / organization of the paper, and language and writing skills. Click here to access the rubric for this assignment

Examine the relevant consumer behavior for your target market.

 

4 pages are in enough my friend.

 

Students, please view the “Submit a Clickable Rubric Assignment” in the Student Center.

 

Instructors, training on how to grade is within the Instructor Center.

 

Assignment 2: Part B: Your Marketing Plan

 

Due Week 6 and worth 240 points

 

In Assignment 2, using the same company from Assignment 1, you will focus on the company’s mission, introduction, and branding.

 

Note: You may create and /or make all necessary assumptions needed for the completion of this assignment.

 

Write a four to five (4-5) page paper in which you:

 

  1. Develop a branding strategy for your product that covers the brand name, logo, slogan, and at least one (1) brand extension.
  2. Assemble a marketing strategy for your product, and determine an appropriate time table to implement your plan). Provide a rationale for your response.
  3. Prepare a positioning statement. Include a perceptual map that shows your company’s position against its competitors. From this map, create a statement that depicts your position. For example, “Our product is the fastest in its class for half the price.” Note: See pp. 54 – 55 in the textbook for examples of perceptual maps. You may use Microsoft Word, PowerPoint, or other equivalent software to create your perceptual map.
  4. Examine the relevant consumer behavior for your target market. Explain the main reasons why the brand name, logo, slogan, brand extension, as well as the positioning statement and marketing strategy are right for the identified target market.
  5. Develop your company’s mission statement and company introduction.
  6. Use at least three (3) academic resources as quantitative marketing research to determine the feasibility of your product / service. These resources should be industry specific and relate to your chosen product / service. Note: Wikipedia and other Websites do not qualify as academic resources.

 

Your assignment must follow these formatting requirements:

 

  • Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
  • Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

 

The specific course learning outcomes associated with this assignment are:

 

  • Analyze the marketing framework including the concepts of the 5Cs, STP, and 4Ps.
  • Examine the marketing science of customer behavior and products in the marketing exchange process and create dynamic strategies for competing.
  • Evaluate the basis for market segmentation and approaches to segmentation.
  • Evaluate target customer segments and positioning products within these segments.
  • Examine the marketing science of customer behavior and products in the marketing exchange process and create dynamic strategies for competing.
  • Develop branding strategies for existing and new products.
  • Use technology and information resources to research issues in marketing management.
  • Write clearly and concisely about marketing management using proper writing mechanics.

 

Grading for this assignment will be based on answer quality, logic / organization of the paper, and language and writing skills, using the following rubric found here.

Identify and describe what is unique in organizations management technique.

uniquemanagementtechnique.Theselectedorganization must haveenough written aboutit ontheweb,inmagazines, orin journal articles toprovideenough informationfor a research paper.Theorganization maybea non-profit. Researchtheorganization and writeapaper including thefollowing:

oBasicinfo-brief history,product(s),geographical scope ofoperations,etc.

oIdentifyand describewhatisuniquein theorganization’s managementtechnique.

oConnecttheorganization’sunique managementtechniquetoone(ormultiple)ofthefour

managementfunctions:planning, organizing,leading, or controlling.

oSummary- Your assessment oftheuniquemanagementtechniqueapplied?

  • Importantsection.
  • Separatesub-heading.
  • Usetheknowledge gainedfromclass.
  • Whatdoyou seeasthepositivesand negativesofthemanagementtechniquesapplied?
  • Spelling and grammar willaffectgrade.
  • Writepaper froma businessstandpoint.

oUsebusinessterminology(Examples:profit,return,market,marketshare,strategy,etc. Useterms fromclass).

  • A minimum ofthree published articlesrequired assources

oWeb sitesourcescan be used in additiontothethreepublished articles.

o“Open-source”web sites (Wikipedia)notallowed.

 

  • APA format.

oIncludea bibliography.

oParenthetical referencing.

oAbstractnotrequired.

  • Formatting

oTitlepage

  • Goodtitle
  • Course
  • Date
  • Author

oSubheadsrequired

  • Bold
  • Flush left

oHeader

  • Rightside
  • Author’slastname
  • Pagenumber
  • Titlepage notincluded in pagenumbers

oFont–12ptTimesRoman

  • Doublespace

oBoarders–normal

oStaple–upperleft(nobinders)

oFor sampleof format,seeexampleons-drive(riwillia)

  • Basepaperon research,notpersonal experience.
  • Threetofive pagesoftext(notincluding thebibliography),doublespaced.
  • Paperswill beranked and graded with arubric. You arecompeting againstyourclassmates.Ralph will select bestpapersforpresentation toclass.

o If selected,if presentwhencalled topresent,and if presentation isgood,thelowestquiz/homework gradeafterthedropswill beconverted to100.

o NoPowerPointneeded forthepresentation –summarizethepaperand shareyour assessmentofthe management

  • Paperswill besubmittedon d2l toa drop boxandwill bechecked for plagiarism

oPlagiarismcould resultin azerogradefortheassignment

oItisthestudent’sresponsibilitytoknowwhat plagiarismisand guard againstit!

 

Describe at least one research study from a peer-reviewed journal that investigated how eyewitness memory can be affected by false memories.

Assignment 2: LASA 1: False Memories

The US legal system places a lot of importance on eyewitness memory. Most people would report that they can accurately convey what they saw in a particular situation. However, these ideas are not supported by research. Instead, research shows that memory is quite malleable and is affected by many factors. This research repeatedly demonstrates that people do not remember exactly what they experienced. This module’s experiment will show you firsthand how memory for events is not always one hundred percent accurate.

Access the CogLab demonstration False Memory. Follow the instructions to complete the demonstration to familiarize yourself with false memory. Then locate at least one research study from a peer-reviewed journal that examined how eyewitness memory can be affected by false memories.

Based on your research, respond to the following situation:

You are considered to be an expert in false memories, and a local district attorney has therefore requested your expertise on the following case:

On Tuesday, March 6, 2007, a bank was robbed in Slidell, LA. It was just after opening time, 9:04 a.m., and there were barely any customers, when a car arrived and parked in the side parking lot of the bank. Two men came out of the car and walked to the entrance. Both wore dark clothing. Upon entering the bank, they held out guns and asked for the manager. When the manager identified herself, the smaller of the two robbers ordered her to open the safe. Meanwhile, the other robber, a tall, and burley man, walked around holding his gun in his outstretched arm, and threatening the remaining employees and customers. The manager complied and the smaller robber collected all the money and valuables from the safe. After five minutes, the big robber asked if his companion was ready to go. When he was, the two ran back to their car, and drove away.

The district attorney has asked that you create a presentation about false memory and explain how it might influence this case. He asks that you specifically address the following:

  • Describe false memory and false memory experiments. Use the CogLab experiment to illustrate false memory experiments, special distracters, and normal distracters.
  • Describe at least one research study from a peer-reviewed journal that investigated how eyewitness memory can be affected by false memories.
  • Explain how false memory might influence this particular case. Use specifics from the description of the case, the CogLab experiment, and research to support your answer.
  • Using evidence from the case, the CogLab experiment, and outside research, justify why eyewitness testimonies should or should not carry weight in criminal proceedings.
  • Discuss any procedures which can increase or reduce the occurrence of false memories when reporting eyewitness events.

Remember, your presentation is designed to help the jury understand false memory and how it might influence the eyewitness testimony of this case. You will have ten minutes to present.

Since this is a legal case, you must include formally written slide notes (proper grammar, proper paragraphs, APA formatting, and academic tone) with research to support your claims. The presentation will be a legal document in this case, so make it worthy of being legally binding!

Develop an 5–6-slide presentation in PowerPoint format. Apply APA standards to citation of sources. Use the following file naming convention: LastnameFirstInitial_M3_A2.ppt.

By Wednesday, November 11, 2015, deliver your assignment to the M3: Assignment 2 Dropbox.

Course Project Grading Criteria and Rubric

Assignment 2 Grading Criteria
Maximum Points
Describe false memory and false memory experiments. Use the CogLab experiment to illustrate false memory experiments, special distracters, and normal distracters.

(Course Objective [CO] 1)

28
Describe at least one research study from a peer-reviewed journal that investigated how eyewitness testimony can be affected by false memory.

(CO 2)

28
Explain how false memory might influence this particular case. Use specifics from the description of the case, the CogLab experiment, and research to support your answer.

(CO 3)

32
Using evidence from the case, the CogLab experiment, and outside research, justify why eyewitness testimonies should or should not carry weight in criminal proceedings.

(CO 3)

36
Discuss any procedures which can increase or reduce the occurrence of false memories when reporting eyewitness events.

(CO 2, CO 3)

32
Presentation Components:

Organization (12)

Style (12)

Usage and Mechanics (16)

Describe”Issues in Global Business & Strategic Concepts”.

This paper has previously been written by a Royal Essay writer but was of a poor quality and has been disapproved..
I will upload full instructions for amendment .
———-
Added on 11.11.2015 17:23
https://www.sendspace.com/file/s60ruy
———-
Added on 11.11.2015 17:43
The topic is “Consumer behavior”. it was an error for inputting “Issues in Global Business & Strategic Concepts”.

Identify and describe the brand. Give a brief description of their previous image as a brand.

Due Week 6 and worth 100 points

Choose a brand who has recently Rebanded itself in the past through its Marketing.  This can include some of the following activites; updating their image, changing their logo, significantly expanding their product line, revamping their products.  Research the company and answer the following questions in a 2-3 page Journal Entry.

  1. Identify and describe the brand. Give a brief description of their previous image as a brand.
  2. Thoroughtly escribe the rebanding that the company went through. Provide examples.
  3. Identify the reason for the rebranding.
  4. Do you think the rebranding was successful. Explain why or why not.
  5. You will be graded on the content as well as your writing and mechanics which includes grammar, spelling, punctuation, etc.  Include an introduction and conclusion paragraph to pull your paper together.
  6. Include any refernces used including our text and any articles or websites used in your papre

Analyze the narrator’s actions in “The Yellow Wallpaper” using Philip Zimbardo’s application of “power” in his “Stanford Prison Experiment.”

Gilman, Charlotte Perkins. “The Yellow Wallpaper”.

 

Purpose:

The purpose of an analysis essay is to apply a specific critical or theoretical lens to a character, issue, or theme in a chosen reading. This involves understanding the primary reading, and also understanding topics or discussions within a critical framework (like Feminism) or the application of a particular scholar’s argument to “The Yellow Wallpaper”. For example, we might analyze the narrator’s actions in “The Yellow Wallpaper” using Philip Zimbardo’s application of “power” in his “Stanford Prison Experiment.” We might also apply a theory or concept from outside the discipline of English (e.g. from your own major, or area of academic or professional interest) to a work we’ve read for this class.

 

How Do I Do This?

 

  • Write a 5 page Analysis essay on “The Yellow Wallpaper” by Charlotte Perkins Gilman.
  • Cite specific examples from the chosen primary reading, as well as “outside” sources that you find via your research process to support your claims.
  • Use MLA style for your essay formatting and citations
  • Be sure to read your chosen primary and secondary texts several times, and annotate them. You want to be “conversant with the texts.”
  • Challenge yourself to understand what your chosen authors are arguing, and HOW those arguments are being articulated, so that you can apply a specific theory or idea to your primary text.

 

 

Be Careful To Avoid:

  • Summarizing too much. Assume that your readers are familiar with all of the possible texts.
  • Too general of a discussion—this analysis assignment is a bit more specific in nature than your explication was.

Explain which campaign does a better job of aligning promotional strategies assuming that lifestyle is the underlying theme of the message.

Due by 11/15/2015 8:30 pm EST.  References Cited.

 

iPad vs. Microsoft Surface Pro

Watch the following commercials:

Apple Ipad ad – Alive      vs.     Surface Pro Commercial “The Vibe”

Study the following promotional campaigns for the Apple iPad and the Microsoft Surface Pro tablet. After viewing the commercials, write a paper that will:

  • Explain if the commercials focus on the same market segment.
  • Describe how the iPad and Microsoft commercials are similar and different, using course concepts as part of your description.
  • Explain if the potential consumer lifestyles are an important focus of promotion for this product category for each commercial.
  • Explain which campaign does a better job of aligning promotional strategies assuming that lifestyle is the underlying theme of the message.

Support each item above with examples from the commercials. Your response to these commercials must be addressed in a two- to three-page paper (excluding the title and reference pages), following APA style guidelines, and using two to three scholarly sources, in addition to the textbook.

Discuss some types of personal information that companies collect from their customers and discuss what they are used for.

8 question in accounting, need done by tomorrow morning. Questions are not related and should be answered separately with the correlating question number on top. 5 references are required!

Cost Acct

Q1

Name a company that you think uses process costing. Name the company’s product and state why process costing is appropriate

Q2

Hello everyone! Of the different methods to calculate equivalent units, which is the most accurate, in your opinion? Anyone?

Q3

Here is a question to get us started, what type of organization or company would use Activity-based costing? What are the limitations of Activity-based costing? Anyone

Q4

Hello everyone, can a company use ABC and not have ABM? Anyone?

AIS

Q1

Discuss some types of personal information that companies collect from their customers and discuss what they are used for. How is information collected, and do the customers know about it? Do they have a choice in the matter? Explain how.

Q2

Data protection is very important. Yet many organizations are unable to protect their data. What data protection techniques have worked for your company, or you think will work?

Q3

Should the government mandate minimum standards for controlling and securing information? What would be some advantages and disadvantages?

Q4

SOX has changed the work of independent auditors; auditors have to evaluate internal controls and issue an opinion. Further, SOX requires public companies to design and implement internal controls.

Class: Can you explain the role of SOX in protecting customer information?