Apply effective communication skills in nursing practice.

INSTRUCTIONS TO WRITER:
Scenario: Joan Petrovski is an 85 year Polish lady with a Jewish background, assessed by the ACAT team as deemed eligible for medium/high care at an aged care facility in a nearby town. Joan has been diagnosed with stage 5 Alzheimer’s disease.
QUESTIONS:
1. As a student enrolled nurse, explain in detail how you would assist Joan and her family’s experience of settling into this new environment. Ensure you address the specific communication skills that you would be using at this time.
2. Explain the barriers and restraints of communication you and the nursing team could encounter with this complex situation and how you would ensure a positive experience for the client, family and nursing team.
3. Explain what confidentiality issues could arise and how you would address them.
4. How would you address the culture, religion and personal beliefs of Joan and her family?
5. The family do not understand Alzheimer’s disease and request some education. You are to address this problem by designing a small health education session with handouts to explain Alzheimer’s disease. Attach your handout and session outline to this assignment.
6. Outline how poor communication within the team can affect Joan and her family. Then describe how good teamwork would assist the staff and Joan.
7. The facility supervisor wants feedback on how Joan is settling in as the family have complained about the lack of time spent with Joan. How would you provide feedback?
8. Another student EN discloses to you that she injured Joan’s’ leg during a shower that morning. The student has not reported it. Explain the open disclosure process and detail the nursing team’s involvement.

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