When uncertainty exists, how does one evaluate the universe of possible outcomes? Unfortunately, there is no one steadfast rule on how to anticipate what a correct decision might be. However, there are a set of tools and practices that healthcare administration leaders can use to help make the best decision possible given data for a particular set of circumstances. One such example is that of fuzzy decision making, wherein a healthcare administration leader attempts to wrap human expertise around a set of guidelines to enhance workflow and performance.
While not all circumstances may lend themselves to fuzzy decision making, understanding what these tools are is a useful practice when managing a health services organization. For this Discussion, review the resources for this week. Reflect on the concept of fuzzy decision making for healthcare administration practice. Consider how you, as a current or future healthcare administration leader, may engage in fuzzy decision making for your health services organization.
