United Breaks Guitars

VIEW THE ABOVE VIDEO BEFORE COMPLETING ASSIGNMENTRead and study case 3 (pg. 537 – 548)Answer the following questions: Your answers should be substantial. No fluff. 7 – 8 sentences per paragraph. showing that you understand the material.1. Evaluate United\’s response to Dave Carrol\’s video. What did the company do right? What did the company do wrong? Please answer with bulleted comments that include 2 – 3 sentences per bullet..2. Describe a better approach that United could have used in the situation to recover from the poor service to Dave Carroll: Strategies to fix customer problem (answer with bulleted comments that include 2 – 3 sentences per bullet.)3. Describe any personal experience you have had with negative or positive service recovery.4. Why do you think Service Recovery is so important in today\’s market place. (2 paragraphs)Please number each question. Type question single spaced, and answer double spaced. Answer each question thoughtfully, clearly, and completely. A question is substantially answered with 6 – 8 sentences per paragraph or a bullet with 2-3 sentences each. This case offers a great learning experience and is fun based on what the customer did when he did not receive a resolution to his problem. This case exhibits the importance of \”Service Recovery\”.HERE IS THE LINK TO THE VIDEO.YouTube URL: http://www.youtube.com/watch?v=5YGc4zOqozoTHE VIDEO IS CALLED UNITED BREAKS GUITARSTHE SOURCES IS FROM THE VIDEO AND THE BOOK

Genres and Genre Film

Using the movie \”Alien\”https://www.youtube.com/watch?v=n2HCQhcvUz0After reviewing the discussion of genre in Chapter 4 of Film: From Watching to Seeing, demonstrate your understanding of one selected genre using a feature-length film.Note: Several films are listed in Chapter 4 as emblematic of a specific genre. You are allowed to choose a film or genre not mentioned in Chapter 4, but you are strongly encouraged to email your professor to receive approval before doing so.In 800 to 1200 wordsExplain genre theory and, using Chapter 4 of the text as a reference, thoroughly describe the conventions and attributes of your selected genre.Identify a feature-length film that fits this genre and provide a basic summary of the movie. As you develop this summary, remember the differences between a film’s story and a film’s plot and how these differences can lead to the inclusion of genre elements.Interpret at least two genre conventions exhibited in your chosen feature-length film that help classify it in the selected genre. Be sure to provide a specific example of each convention (e.g., a particular scene or plot component).Provide an example of a third convention from your chosen feature-length film and explain how this convention expands the boundaries of the specified genre.Your paper should be organized around a thesis statement that focuses on how your chosen feature-length film both aligns with and expands upon your chosen genre.The paper must be 800 to 1200 words in length (excluding title and reference pages), and formatted according to APA style as outlined in the Ashford Writing Center. Review the Week Two sample paper, which provides an example of a well-developed analysis as well as insight on composition.You must use at least two scholarly sources other than the textbook to support your claims. Refer to the ENG225 Research Guide in the Ashford University Library for guidance and to locate your sources. Cite your sources (including the feature-length film) within the text of your paper and on the reference page.https://www.youtube.com/watch?v=n2HCQhcvUz0

comprehensive EMS Training Program

AssignmentSubmit a research paper and official Recommendation Memorandum outlining the initiatives for establishing a comprehensive EMS Training Program. The intent of this project is to apply critical thinking skills and to research alternatives to the current Fire Rescue EMS training program.Your professional writing ability will be evaluated on the following:• Overall appearance, clarity, and logic• Spelling, grammar, punctuation• Avoidance of plagiarism• Compliance with the assignment instructions belowProject FormatThe assignment must be submitted in Microsoft Word and as specified below. This project must include:• Cover Page• Introduction/Problem Statement• Body• Conclusion• Reference section as Appendix 1.Use the following formatting for the Introduction, Body, Conclusion, and References:• Margins – 1 inch top, bottom, and both sides• Fonts – Unless otherwise specified, fonts shall be Times New Roman 12-point font• Subheadings (“Introduction”, “Body”, “Conclusion” and “References”) shall be in bold Times New Roman 12-point font. All subheadings shall be centered in the page.• Spacing – 1.5 (You can select this with the “Line Spacing” button in the “Line and Paragraph Spacing” icon of your Word tool bar)Brevity and Clarity – The Introduction, Body, and Conclusion should not exceed ten (10) pages. There is no minimum page count. The Cover page, Reference page(s), and Recommendation Memorandum are not included in this page total.Introduction/Problem Statement SectionThis section should state the issue and identify the problem. It should include a short overview of the current EMS Training Program.BodyThe Body should identify and describe the proposed program and its benefits, applicability to South Carolina DHEC-EMS Regulations, limitations (if any), personnel expectations, and how it supports community expectations of service delivery.It should also include:• Potential program sources and vendors• Applicability to current national, state, and local rules, regulations, and best practices• Support needs (technology, protocol tie-ins, time requirements, etc.)• Costs and funding sources• Any other pertinent informationConclusionSummarize the most important parts of the research paper and provides a logical end point to the research.References (Appendix 1)Cite all references and sources in this section:• Reference format is not specified, but format must be consistent• Research sources must be external to our organization.• You may not use any Fire Rescue member as a research source.Do not need to cite the references in the body of the document, but ensure that each reference is listed and proper credit is given for your sources.Recommendation Memorandum (Appendix 2)Summarize the most important points from your research paper and make recommendations that address the needs and benefits of your research findings.• Remove the word “DRAFT” reference from the memorandum title prior to delivering it.• The Recommendation Memorandum should not exceed two (2) pages.If you have any questions, let me know

Editing, Law

How does a Constitutional Amendment that provides for the right to keep and bear arms render state laws restrict that right as invalid? The completed question in Order InstructionThe source material must come from: Criminal Law Today 4th Edition, 2010 ISBN 13: 978-0-13–5042618 Author(s) Frank Schmalleger and Daniel E. Hall, with John J. Dolatowski Publisher: Pearson Education. Use a standard essay format for responses to all questions (i.e. an introduction, middle paragraphs and conclusion). Responses must be submitted as a MS Word Document only, typed double-spaced, using a standard font (i.e. Times New Roman) and 12 point type size. Must be between 350-500 words, 1-2 pages. The essay 3 must answer this Question #3 How does a Constitutional Amendment that provides for the right to keep and bear arms render state laws restrict that right as invalid? What limitations may a state impose on the sale, purchase, possession, use, or carrying of a firearm that do not violate the Second Amendment?

Legal Aspects of Health Care Administration

1) Watch the following video on how to brief a case: https://www.youtube.com/watch?v=bhKOv0VQENY.2) Read the following articles on how to brief a case: http://www.lawnerds.com/guide/briefing.html;http://www.cengage.com/resource_uploads/downloads/0324595743_156000.pdf.3) Conduct research (ideally Google Scholar) to locate the following case listed below to find out more information in order to complete the required brief memo in step four.Week 2 Case \”Antitrust\” Brief: Antitrust: Abbott Laboratories v. Portland Retail Druggists Association, In 425 US 14) Write the brief memo in your own words and include answers to the following in the order presented:The complete title and citation for the case.Explain which court decided this case.How did the case get to the court? Discuss the procedural history of the case.Discuss the facts of the case.What legal issues were decided by the court in this case? Give its holding (decision) and the reasons it gave for the decision (reasoning)?Was the decision unanimous? If not, who dissented and why did they dissent?Why is this case important for healthcare administrators?

Legal Issues and Disciplinary Actions

You have been in your role as Human Resources Manager of Acme Manufacturing for six months now. The employee hostilities that existed when you started your job have resolved and the shift workers are back on track, so much so that there has not been a single news article written about the company since your arrival. Leadership of the company has noticed this, too, and the CEO has called you to her office for a meeting.The CEO explained that the company does not have a compensation structure for the non-represented management employees and needs to have the full gamut of HR activities performed to get this developed and approved by the board during its upcoming meeting in two months. She handed you a report from an external consultant to the Board\’s Compensation Committee outlining the elements needed:•Develop, analyze, and explain requirements that could be used in the personnel selection process for management positions in the company•Determine and explain the specific methods by which job analysis, job design, position description, and specification for management positions are prepared; and•Explain and evaluate the relative worth of management jobs at the company and determine a compensation structure to assist retention and career management of this important element of the company\’s human resources.

Essay, Biology

please answer the following questions for a Biochemistry class correctly. answer each of the Questions separately and make sure to use references to site every piece of information used as this assignment will be checked by turnitin.com

1) Using thermodynamic terms, describe the mechanism by which UDP-glucose is formed.
2) NADPH-reducing equivalents important for the biosynthesis of fatty acids come from several sources. Explain.
3) What is the role of CTP in the synthesis of a phospholipid?
4) What are the three stages of cholesterol synthesis?

Assignment: Applying French and Raven’s Bases of Social Power: A Powerful Solution

Submit a 3-page analysis of the case study. In your analysis, do the following:Identify two of French and Raven’s bases of power in the case study, and explain how leaders can use these bases of power to exert influence.Explain how you might use your knowledge of French and Raven’s theory to resolve one of the problems presented in the case study. Justify your response.Note: Be sure to use the APA Course Paper Template (6th ed.) to complete this Assignment. Also, refer to the Week 4 Assignment Rubric for specific grading elements and criteria. Your Instructor will use this rubric to assess your work. Please Note: For each page of your paper, you must include a minimum of two APA-formatted scholarly citations.

Quality Care

Purpose A concept analysis is an exercise designed to make the student familiar as possible with a concept. A concept is usually one or two words that convey meaning, understanding, or feelings between or among individuals within a same discipline. Some concepts relevant to nursing are health, nursing, managed care, coping, and parenting. A concept analysis is the first step in communicating.A concept is usually a measurable variable in a hypothesis, assumption, or proposition. Consider the following statements: What is the effect of mutual help groups for widows and widowers? Do nurses with baccalaureate and associate degrees differ in the use of therapeutic touch in providing nursing care? What is the effect of AIDS education on teenagers understanding AIDS and HIV? The underlined words are examples of concepts.Activities and Directions To begin the process, choose a concept you are interested in form the following list.Health Service Justice Healthy environments Cultural humility Autonomy Excellence Standards Competency Collaboration Communication Critical thinking Culture of safety Decision making Clinical judgement Quality care

Case Study Assignment

It should not be a simple summary of the case; instead, each Report should answer the questions posed and be an analysis of the issues and recommendations in the case that are grounded in intercultural communication theory and concepts.Are We So Different We Can’t Work Together?Adelina M. Gomez, Ph.D.1CASE 1: John Smith, a black supervisor of predominantly white employees, in response to the question “How do you think your subordinates see you as a manager?” said, “In this particular agency, they see me as being low on the power chain even though I am their supervisor. They know they can challenge certain things I ask them to do because there are certain higher-level supervisors who are white and who will listen to them and often -countermand my decisions, even though they have disregarded the chain of command. This has caused me some supervisory problems in terms of controlling the employees and it has an impact on respect. I do not believe that they feel they have to be as loyal to me as they are to those above me. Therefore, I am ineffective as a supervisor. So I personally feel they see me as a convenience-type supervisor, someone they tolerate probably because I am black.”CASE 2: Leo Marquez is a Hispanic manager who complains that the cultural differences among his subordinates often create problems in work-related situations when he has to talk to any of them about deficiencies in their work. He explained, “It is easier for me to talk to other Hispanics and Anglos than it is for me to talk to blacks. They usually become defensive when I bring to their attention the mistakes in their work. I try to talk to them in a manner that is not construed as offensive or racist. I have learned to be careful that a black does not feel that I am singling him out because he is black.”CASE 3: Manager Maria Torres has expressed serious concerns about the problems that arise in managing culturally diverse groups. She argues that because 98 percent of the top-level managers in her agency are white males, they are not sensitive to the needs and concerns of minorities, much less those of women. She indicated that there are few, if any, minorities in the top-grade management levels that are the policymaking positions. She explained, “A few male minorities are promoted to a certain grade level where they are usually dead-ended; women seldom are promoted. I am an exception, and although I am as capable as any man here, I believe mine was a token promotion. There is a strong need to remind white men about this inequity because it seems that no women or minorities will be promoted soon. I address the issue every chance I can. I do it in oversight reports and in supervisory and sensitivity training. I try very hard to get it across to them, but to no avail.”She explained that there are serious problems because the buddy system and the selection process work predominantly for white men as they climb the ladder. She concluded, “These men seldom take minority men under their wing, and we know they will certainly not take women!”1. Analyze the problem in each case by addressing the role of cultural differences and how they may have contributed to the existing situation.2. “Equality,” “wisdom,” and “a comfortable life” are examples of cultural values. What attitudes do you have that stem from these values, and where did they originate? What role did they play (or could they have played) in the scenarios?