Justify the use of a needs assessment of your company’s proposed employee customer service training, stressing five (5) ways in which such an assessment would expose any existing performance deficiencies.

Assignment 4: HR Training Class

 

 

Imagine that you are a member of the HR department of a small retail company and upper management has asked you to create a new employee customer service training class for all new employees.

 

Write a six to seven (6-7) pages paper in which you:

 

Assignment 4: HR Training Class

 

 

Imagine that you are a member of the HR department of a small retail company and upper management has asked you to create a new employee customer service training class for all new employees.

 

Write a six to seven (6-7) pages paper in which you:

 

  1. Justify the use of a needs assessment of your company’s proposed employee customer service training, stressing five (5) ways in which such an assessment would expose any existing performance deficiencies.
  2. Develop a customer service training implementation plan and determine the method of training (i.e., presentation, discussion, case study, discovery, role play, simulation, modeling, or on-the-job training).
  3. Justify why you selected the training method that you did.
  4. Propose two (2) ways to motivate an employee who has no interest in attending a training class.
  5. Develop a survey to collect feedback from the employees who attend the training.
  6. Use at least three (3) quality academic resources in this assignment. Note: Wikipedia and other Websites do not qualify as academic resources.

 

Your assignment must follow these formatting requirements:

 

  • Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
  • Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

 

The specific course learning outcomes associated with this assignment are:

 

  • Design job and task analyses that align with the overall HRM strategy.
  • Design training and development systems to improve employee performance.
  • Use technology and information resources to research issues in strategic human resource development.
  • Write clearly and concisely about strategic human resource development using proper writing mechanics.

 

 

The specific course learning outcomes associated with this assignment are:

 

  • Design job and task analyses that align with the overall HRM strategy.
  • Design training and development systems to improve employee performance.
  • Use technology and information resources to research issues in strategic human resource development.
  • Write clearly and concisely about strategic human resource development using proper writing mechanics.

 

Demonstrate thoughtful consideration of the ideas and concepts presented in the course and provide new thoughts and insights relating directly to this topic.

DUE THURSDAY ….NON-NEGOTIABLE PRICE….NO PLAGARISM!!!!  POSITIVE RATINGS ONLY, OR I MUST HAVE WORKED WITH YOU IN THE PAST!  THANKS FOR READING 🙂

 

 

 

Employment and Human Resources Law concerns the legal relationships between employers and employees. These cases will build your knowledge and understanding of human resources and employment law. The court cases are not to make you a legal expert but to build a level of knowledge and understanding for future activities. Analyzing the cases provides a foundation for understanding how individuals, groups and organizations bring issues of disparate treatment to regulatory agencies or courts and how the system works to analyze the merits of each side before reaching a decision.

In a paper, describe the significance of each the following four court cases:

Griggs v. Duke Power Company, 401 U.S. 424 (1971)

Keywords: “401 U.S. 424” in LexisNexis Citation Search

Meritor Savings Bank v. Vinson, 477 U.S. 57 (1986)

Keywords: “477 U.S. 57” in LexisNexis Citation Search

Steelworkers v. Weber, 443 U.S. 193 (1979)

Keyword: “443 U.S. 193” in LexisNexis Citation Search

County of Washington v. Gunther, 452 U.S. 161 (1981)

Keyword; “452 U.S. 161” in LexisNexis Citation Search

 

Be sure to analyze how these cases are related to each other.  Additionally, distinguish the differences between the majority and minority opinions of the court. Support your paper with a minimum of two (2) resources, which may include your required text(s). In addition to these specified resources, other appropriate scholarly resources, including older articles, may be included.

Length: 3-5 pages not including title and reference pages

Your paper should demonstrate thoughtful consideration of the ideas and concepts presented in the course and provide new thoughts and insights relating directly to this topic. Your response should reflect scholarly writing and current APA standards.

 

State, explain, and support the second advantage (economic, social, political, environmental, social, equitable, ethical/moral, etc.) to your solution.

Write a six to eight (6-8) page paper in which you:

Provide Part I: Revision of A Problem Exists (3-4 pages)

  1. Revise, using feedback from the professor and classmates, your Persuasive Paper Part I: A Problem Exists.

Develop Part 2: Solution to Problem and Advantages (3-4 pages for 6-8 pages total)

  1. Include a defensible, relevant thesis statement clearly in the first paragraph. (The thesis statement may need to be modified to reflect added information and purpose of this part.)
  2. Explain a detailed, viable solution that supports your thesis. This should be one or two (1-2) paragraphs.
  3. State, explain, and support the first advantage (economic, social, political, environmental, social, equitable, ethical/moral, etc.) to your solution. This should be one or two (1-2) paragraphs.
  4. State, explain, and support the second advantage (economic, social, political, environmental, social, equitable, ethical/moral, etc.) to your solution. This should be one or two (1-2) paragraphs.
  5. State, explain, and support the third (and fourth if desired) advantage (economic, social, political, environmental, social, equitable, ethical/moral, etc.) to your solution. This should be one or two (1-2) paragraphs.
  6. Use effective transitional words, phrases, and sentences.
  7. Provide a concluding paragraph / transitional paragraph that summarizes the proposed solution and its advantages.
  8. Develop a coherently structured paper with an introduction, body, and conclusion.
  9. Use one (1) or more rhetorical strategies (ethos, logos, pathos) to explain advantages.
  10. Support advantage claims with at least three (3) additional quality relevant references. Use at least six (6) total for Parts 1 and 2. Note: Wikipedia and other Websites do not qualify as aca

What does the Federal Reserve say about the strength of the economy.

elect an organization that both U.S. and international presences.

Write a 1,050- to 1,400-word paper in which you answer address the following:

  • What does the president and congress do to stimulate the economy? What does the president and congress do to contract the economy?
  • What does the Federal Reserve do to stimulate the economy? What does the Federal Reserve do to contract the economy?
  • What motivates policymakers to stimulate the economy or contract the economy?
  • Based on your research, what does the Federal Reserve say about its policy goals?
  • What does the Federal Reserve say about the strength of the economy?
  • How does the strength of other economies outside of the U.S. affect your organization?

Describe the experience by applying learning theories to the steps involved.

Write a 900- to 1,150-word paper describing an informal learning experience someone could have.

•    You may describe, for example, how someone becomes afraid of heights, why a particular food or smell moves him or her emotionally, or why he or she dislikes elevators. The experience must be concrete and can be singular or an experience that occurs over a longer period.

Describe the experience by applying learning theories to the steps involved. Include the following:

•    Identify what you learned from the experience.

•    Describe how your learning could have occurred through classical conditioning. Identify the unconditioned stimulus, the unconditioned response, the conditioned stimulus, and the conditioned response.

•    Explain how your learning could have occurred through operant conditioning. Describe the behavior, consequence, and reinforcement. Indicate the schedule of reinforcement, if applicable.

•    Address how your learning could have occurred through cognitive-social learning.

•    Conclude by comparing and contrasting classical conditioning, operant conditioning, and cognitive-social learning.

Include at least two references from the University Library.

Describe the difference between behaving ethically and behaving legally, and give an example.

Your manager tasks you with preparing a PowerPoint Presentation with a minimum of 15 slides (with presenters notes), not counting the cover page or reference page. In this presentation, you are to utilize the library, the Internet, and any other available resources to make sure that the following topics are discussed:
  • Discuss the importance of a chemical dependency counselor behaving ethically in interactions with clients. Consider the following:
    • Relationships
    • Obligations
    • Trust
    • Client welfare
    • Reputation
  • What state laws or regulations involving standards of conduct, transmission, and storage of private health records exist?
  • Professional codes of ethics contribute to maintaining ethical standards in a profession. Discuss professional codes in the counselor profession, such as the ACA code.
  • Are there any national or regional professional organizations that promote ethical behavior in chemical dependency counseling profession?
  • Describe the difference between behaving ethically and behaving legally, and give an example.
  • What is the most serious legal consequence of the counselor behaving unethically, and what are the long-term effects of this consequence.

The final slide in your presentation should be a reference page, detailing all of the resources you utilized in completing this presentation. Be sure to reference all of your sources in APA style format.

Discuss the importance of a chemical dependency counselor behaving ethically in interactions with clients.

Your manager tasks you with preparing a PowerPoint Presentation with a minimum of 15 slides (with presenters notes), not counting the cover page or reference page. In this presentation, you are to utilize the library, the Internet, and any other available resources to make sure that the following topics are discussed:
  • Discuss the importance of a chemical dependency counselor behaving ethically in interactions with clients. Consider the following:
    • Relationships
    • Obligations
    • Trust
    • Client welfare
    • Reputation
  • What state laws or regulations involving standards of conduct, transmission, and storage of private health records exist?
  • Professional codes of ethics contribute to maintaining ethical standards in a profession. Discuss professional codes in the counselor profession, such as the ACA code.
  • Are there any national or regional professional organizations that promote ethical behavior in chemical dependency counseling profession?
  • Describe the difference between behaving ethically and behaving legally, and give an example.
  • What is the most serious legal consequence of the counselor behaving unethically, and what are the long-term effects of this consequence.

The final slide in your presentation should be a reference page, detailing all of the resources you utilized in

Analysis of the economic determinants of professional sports franchise value.

Each year, Forbes publishes lists with the valuations for sports franchises and reviews of the businesses of the main professional sports leagues in North America. For this assignment, complete a review of the determinants of franchise valuation. In a narrative format, using the most current Forbes  (www.forbes.com ) report and three scholarly sources, in addition to the textbook, write a paper that includes:

  1. Analysis of the economic determinants of professional sports franchise value.
  2. Evaluation of the franchise valuation of one sports franchise of your choice. In the valuation include factors such as, championships, price paid, revenue, operating income, debt/value, player expenses, gate receipts, wins-to-player cost ratio, revenue per fan, and metro area population.

Your paper must be four to five double-spaced pages  (not including a title page and reference page)

Identify the source of your information by beginning a sentence like this: Historians Maurice Isserman and Michael Kazin write that the United States aided South Vietnam because or Historian Robert Morrow explains that the United States aided South Vietnam because.

Review your notes for Isserman and Kazin, “Why Did the United States Fight in Vietnam?” and for my lecture about the Cold War and the Vietnam War (The Vietnam War, Part 1 week). Outline for yourself an answer to this question: • Why did the U.S. aid South Vietnam? 2. Write the first paragraph of the assignment in response to the question. Your topic sentence needs to be a direct answer to the question and might be: The United States aided South Vietnam for several reasons. You do not have to use this example sentence. To write the rest of the paragraph, you need to supply evidence from the Isserman-Kazin article and from my lecture. To do this you must: • Identify the source of your information by beginning a sentence like this: Historians Maurice Isserman and Michael Kazin write that the United States aided South Vietnam because or Historian Robert Morrow explains that the United States aided South Vietnam because. • For the sentences that follow this one, you do not need to identify your source as long as you are still drawing on Isserman and Kazin or Morrow, but, if and when you switch to your other source, you need to identify the source in a similar manner to above. • You need to explain the evidence in a way that makes it obvious how the evidence relates to the topic sentence you have written. • Your paragraph should be at least five sentences in length, including the topic sentence. 3. Review your notes for the four documents we read in Takin’ It to the Streets: • George Skakel, “One Soldier’s View: Vietnam Letters” • Paul Potter, “The Incredible War” • Martin Luther King, Jr., “Declaration of Independence from the War in Vietnam” • John Kerry, “Vietnam Veterans Against the War” Outline for yourself an answer to this question: • What reasons did opponents of the war give for their opposition to the United States involvement in South Vietnam’s civil war? 4. Write the second paragraph of the assignment in response to the question. Your topic sentence needs to be a direct answer to the question. The more of these four critics of the war that you can include in your paragraph the better. As you bring in reasons for their opposition, you must make it clear which of the men is making the argument that you are explaining. You also must make it clear how the reasons fit with your topic sentence. This second paragraph also should be at least five sentences in length, including the topic sentence. 5. Type up your two paragraphs and be sure that they conform to these rules: • They must be typed, double-spaced, with your name at the top of the first page. • They must be written entirely in your own words. USE NO QUOTATIONS. • They must not include any information taken from any source other than those assigned in the class. USE NO INTERNET SOURCES TO WRITE THIS ASSIGNMENT. 6. You must submit your paper on Blackboard: • The paper is due by 11:00 p.m. on October 27 (November 2 for the Monday evening class) • Submit your paper in a format compatible with Microsoft Word for Mac 2011. Note: Rich Text Format is a common format that is compatible with this standard. Please avoid using PDF or Apple Pages formats if you possibly can. • The link for submitting it is under the Writing Assignments section in a folder labeled “Vietnam Assignment.” In that folder is a link labeled “Submit the Vietnam Assignment.” • If something goes wrong submitting it on Blackboard, e-mail me a copy as an MS Word file before the deadline. Problems with Blackboard are not an excuse to submit the paper late. • This paper will be graded on a 50-point scale and that score will count toward the 180-point total for the Writing Assignments part of the course grade. • The grades of all late papers will be lowered two full letter grades (for example, an A paper becomes a C paper if it is late). And I will not accept the papers more than one week late. • Papers that include passages plagiarized from the Internet, another student’s paper, or any other source will receive a zero (no credit). Papers that use informatio

Evaluate some of the most popular Microsoft applications.

In an essay, review the following statements based on the readings from this week’s module (Windows Administraton Chapter 10 of “Security Strategies for Windows Platforms and Applications):

1.  Once your operating system is secure, you can focus on securing the software that runs in the operating system.

2.  Evaluate some of the most popular Microsoft applications. Additionally, analyze how to make each one more secure to protect your organization’s data.

Provide information from your readings to support your statements.

Deliverables:

Your well-written essay should be two or three pages in length, incorporating at least two academic resources from the Library in addition to the case study.  Cite all sources using  APA style guidelines found in the Library, citing references as appropriate.