the Hawthorne Plant of Western Electric in Illinois between 1927 and 1932 to determine if the effect of lighting, humidity and other factors affected employee productivity. It was discovered that the mere fact of doing the experiments, independent of which factor was changed, had a significant, positive effect on employee productivity. It is thought that the extra attention employees received during the experiments was the most important factor driving productivity.
Think of a situation in where you work. What are some of the reasons that experiments in the workplace may be difficult to conduct?
For something like coming to work, on a normal day I might build in a cushion time of 5 minutes, so I’m operating at 1 sigma. If I have an important meeting, I’ll probably build in 3 sigmas, making me on time 99.87% of the time. If I think I’ll be fired if I am late, I’ll probably be at six sigmas. Or just sleep in my office the night before!
Please post an example to show the application of six sigma in your life. For example, let’s say my commute time is an average of 45 minutes, with a 5 minute standard deviation. Let’s further define a “fail” as arriving after 9:00. If I leave at 8:15, I will fail 50% of the time. By building in a 5 minute cushion, leaving at 8:10, I’m at 1 sigma and will be on time 84.1% of the time. If I leave at 8:05, that’s 2 sigmas and I’m on time 97.7% of the time. If I really wanted, I could be at 6 sigmas and leave at 7:45 and I’d be on time 99.999% of the time. How would this work for your commute?
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