Investigated and resolved queries and complaints pertaining to urgent orders.

Thomas Kindling
5050 Mary Blvd 32832 555-555-555
Blahblahblah@hotmail.com
Objective: To succeed in an environment of growth and excellence and earn a job which provides me job satisfaction and self-development and help me achieve personal as well as organization goals.

Education:
Master of Health Services Administration 01/05/2015-present
Strayer University, Birmingham, Al
Healthcare Administration B.S. August 2012-November 2014
Columbia Southern University, Orange Beach, Alabama
Medical Billing and Coding Program, April 2014
One Source Healthcare Services, Birmingham, Alabama
Medical Coding September 2015-April 2016
Medical Coding Prepatory Online Orlando,Fl
Experience

Insurance Verification/PreRegistraion Representative May 2015-present
Office Team/Accretive Health Birmingham, Al
Maintained and updated insurance information for all patient files.
Coordinated patient data collation with various external referral sources.
Assessed and adjusted insurance policy medication coverage as required.
Contacted physician offices for procedure and medication authorizations as needed.
Investigated and resolved queries and complaints pertaining to urgent orders.

Medical Records Coordinator, July 2013 to April 2015
Noland Health Services Birmingham, AL
Helped hospital pass JCAHO inspections by consistently meeting JCAHO requirements.
Maximized reimbursement by ensuring accurate ICD-9-CM and CPT coding and conducting regular quality audits of providers’ selected codes compared to chart documentation.
Ensured records met quality and risk-management requirements by participating in hospital chart review committee.
Provided ongoing training to staff on intricacies of insurance submissions, codes and intake procedures to minimize rejections for referral- or registration-related reasons.
Admit patients while extracting and compiling data and recording pertinent information.

Admissions Coordinator and HIM Assistant, March 2005 to June 2013
UAB Hospital Birmingham, Alabama
Coordinate admissions process, admitting 40-50 patients on daily basis.
Verify insurance through insurance companies.
Collect co-pay, deductible, and out-of-pocket cash.
Schedule appointments, procedures, tests, generate appointment letters
Process pre-certifications and referrals through Medicare, Medicaid, BC/BS etc;

Medical Scheduler, March 2008 to December 2012
Naphcare Incorporated, Birmingham, Alabama
Schedule Doctor appointments for inmates that consist of five different sites
Request Medical Records regarding the inmate’s scheduled appointment
Verify if inmate kept their visit with Coordinator of Prison for claim processing
Have direct contact with all jail sites’ and Hospitals’ for emergency issues
Roll Authorizations and appointment times into BOP processing system

Skills
Proficient in Microsoft Office Suite, Terminal Digit Filing, Keyboarding, and Excel
Medical Terminology, Healthcare Insurance, and Customer Service Skills
Knowledge of HIPAA Compliance Laws
Health Quest and IMPACT, and IDX training complete, ICD -9 coding
Process pre-certifications and referrals.

Last Completed Projects

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