This question is based on Chapters 1 and 2 of the textbook
(Management Information Systems – Managing the Digital Firm, 13th Edition).
(a) How could information systems be used to achieve greater customer intimacy in an auto manufacturer and distributor?
(b) What are the main changes taking place in organizational use of information systems. Which of these do you think is having the greatest impact on businesses?
(c) You have been hired by an international architectural firm, with offices in Singapore, Paris, and Mumbai. The firm would like architects and draftsman from different teams to be able to collaborate efficiently. How will you determine what the best collaboration tools are for their needs?
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