Unit II Article Critique: Communication in an organization
Summary
In the article, “Appraising the impact of organizational communication on worker satisfaction in organizational workplace” by Abugre James published in 2011, he assess how organizational communication impacts on the employee satisfaction at their workplace. The findings of the study show positive relationships between effective communication and employee satisfaction. Organizations that have put in place effective communication strategies recorded high performance. Furthermore, workers would prefer good leadership communication behaviors as this create positive working environment and impacts on their level of satisfaction (Abugre, 2011). The three formal organizations adopted in this study stand a better chance of recording positive performance by enhancing communication. This study targeted formal organizations and other organizations in Africa because they have similar cultures and management styles.
Article critique
The article is a peer review and accessible through academic databases. The article is well structured. It has an abstract that provides a summary of the article, the purpose, methodology, findings and conclusion reached. It has an induction that provides an overview of the topic, methodology, result section, discussion and conclusion. It also has a list of references that the researcher used to substantiate his arguments. Various tables are also used to present numerical information to enhance understanding. The article is therefore credible and valid. The fact that is was published in an education database is an indication that it meets the threshold. The author is also a professional teaching at the University of Ghana business school, Legon in Ghana. The article is organized and coherent; the author uses understandable language.
Even though, the methodology adopted is appropriate, the researchers did not observe ethics in conducting the study especially when it comes to his data collection. He does not indicate any sign of ensuring that the identity of the participant is preserved. It is important to ensure that the participants are protected from exposure to third parties without their consent. Therefore, this limitation should be corrected in the subsequent studies. The sampling technique employed was also biased. The author was subjective in selecting the organization to study. It could be appropriate if the researcher would have sourced his information from a variety of organizations not only formal government organizations. This therefore provides an avenue for skewed findings that may not be representational. The sample size was also small and this may not have provided enough data to represent the entire organizations in the country and across Africa. These are some of the limitations recommendable for improvement.
Nevertheless, the article is very important to organizations and even to my professional life. Its recommendations are applicable in the sense that they provide insights for the management to adopt to good communication strategies in their organization. Communication enhances workers relationships as well as employees trust fostering corporate citizenship and helps in creation of organizations networks. It also helps to resolve conflicts amicably and most importantly ensure employee satisfaction which transcends into improved performance. Therefore, as a professional, I have an obligation to always foster communication in my organization to reap the benefits. I believe that when employees are satisfied then the rate of turnover decreases as well. Leaders must therefore promote and create environment that is conducive and open.
In conclusion, the article is credible and at the same time informative. Its structure is well organized and the information is coherent to foster understanding. Even though it has some limitations that need improvement its argument about communication in organization and its impacts are well supported by various sources.
Reference
Abugre, J. (2011). Appraising the impact of organizational communication on worker satisfaction in organizational workplace, Problems of Management in the 21st Century, 7-15
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